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Welcome to the Food Safety First Principles: for Food Handlers Program
Food Handlers play a major role in keeping food safe. This program will help you understand food safety and how to apply this knowledge in the workplace.
National Registry of Food Safety Professionals (NRFSP) will safeguard the privacy of candidates, where applicable, and will hold in confidence and in a secure manner the information obtained in the course of certificate program activities at all levels of the organization, including those of the Certificate Advisory Panel and subcontractors acting on its behalf. Information about a particular candidate will not be disclosed to a third party by NRFSP personnel without the written consent of the candidate, except when mandated by law. Where the law requires the information to be disclosed to a third party, the candidate will be notified of the information provided.
If a candidate needs to confirm the term of validity for their certificate, they can email customer service at Customer.Service@nrfsp.com or call at 800-446-0257.
Non–Discrimination and Special Accommodations
Non-Discrimination: NRFSP endorses the principles of equal opportunity to each candidate that takes the course and assessment by providing the general principles of fairness and equality relative to a candidate’s age, gender, race, religion, ethnic origin, disabilities or marital status.
Special Accommodations: Reasonable accommodations for the course and assessment will be provided at no cost to a candidate with disabilities covered by the Americans with Disabilities Act. The candidate may request a form from their Approved Program Provider or download it from our Website, www.NRFSP.com, if a special accommodation is needed. An appropriate licensed professional must complete the form in order for a candidate’s accommodation request to be processed.
Click here for the Accommodation Documentation Form.
Assessment Rules and Certificate Invalidation
The following are the rules enforced at all course and assessment sites:
Appeals: An appeal is a formal request for reconsideration of an adverse decision made by National Registry of Food Safety Professionals (NRFSP), the Certificate Advisory Panel or its representatives related to a candidate’s achievement of a certificate of completion. The appeal must be made in writing to NRFSP within 30 days of receiving the determination being appealed.
Click here for the Appeals Submission Form.
Complaints: Candidates with concerns regarding the course, assessment, personnel, or other elements of the certificate program are encouraged to discuss these concerns with those involved to try to resolve the matter informally. If informal resolution is not possible, and a candidate wishes to file a formal complaint, it should be submitted in writing to NRFSP within 90 days of the incident’s occurrence. In the case of complaints related to a course or assessment administration, those must be submitted in writing within two weeks after the course or assessment administration. Anonymous complaints will not be considered.
Click here for the Complaint Submission Form.
Candidate Score Form
Approved Program Providers are required to submit a Candidate Score Form with each candidate’s name, city, state, email address, assessment score, expiration of the certificate of completion and if the candidate was present for the entire course and assessment.
Approved Program Providers are required to provide each candidate with a Candidate Feedback Form and ask the Candidate for any feedback as it relates to the course and assessment. It is the Candidate’s responsibility to return the feedback to the National Registry via mail, email, fax, or Approved Program Provider.
If a candidate is not comfortable with providing feedback to the Approved Program Provider, please email feedback to Customer.Service@nrfsp.com or submit a feedback form via www.NRFSP.com/foodhandler/Feedback.
Certificate vs Certification
National Registry’s First Principles for Food Handlers program is a certificate program for food handlers, not a food manager certification. The First Principles certificate program is accredited by ANSI (American National Standards Institute) against the ASTM E2659-09 standard.
An assessment-based certificate program is a non-degree granting educational program consisting of:
An assessment-based certificate is NOT a certificate of attendance or participation, which are provided to individuals who have attended or participated in classes, courses, or other education/training programs or events but did not have to demonstrate accomplishment of the intended learning outcomes.
Check with your local jurisdiction about the requirements for a food manager certification versus a food handler certificate program.
National Registry of Food Safety Professionals 7680 Universal Blvd., Suite 550 Orlando Florida, FL 32819Customer.Service@nrfsp.comPhone: 407-352-3830 Fax: 407-352-3603